Shipping policy

At Time Square, we strive to deliver your order quickly, safely, and hassle-free. Please read our shipping policy below.

Order Processing

• All orders are processed within 24–48 hours after order confirmation.
• Orders placed on weekends or public holidays will be processed on the next business day.

Delivery Timeline

Estimated delivery time across India:

• Metro Cities: 3–5 business days
• Other Cities & Towns: 5–8 business days
• Remote Locations: 7–10 business days

Delivery timelines may vary during festivals, sales, or due to unforeseen circumstances.

Shipping Charges

🚚 Free Shipping on all orders across India.

Cash on Delivery (COD)

We offer Cash on Delivery (COD) for most serviceable locations.

For certain PIN codes or high-value orders, prepaid payment may be required.

Order Tracking

Once your order has been shipped, you will receive a tracking link via SMS, WhatsApp, or Email. You can use this link to track your order in real time.

Delivery Attempts

Our courier partner will make multiple delivery attempts. If the order cannot be delivered due to an incorrect address, customer unavailability, or refusal to accept the package, it may be returned to us.

Delayed or Failed Deliveries

While we do our best to deliver on time, delays may occur due to:

• Weather conditions
• Public holidays
• High order volumes
• Courier partner delays
• Natural disasters or other unforeseen events

We appreciate your patience in such cases.

Incorrect Shipping Information

Please ensure your shipping address, mobile number, and email address are accurate before placing your order. Time Square is not responsible for delays or failed deliveries caused by incorrect or incomplete information.

Damaged or Missing Packages

If your order arrives damaged or appears to be tampered with, please contact us within 48 hours of delivery with clear photos of the package and product so we can assist you.